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Civil Service Commission Gives Philpost A Very Good Rating

Following its implementation of the Public Service Delivery Audit/Assistance or PASADA, a mechanism by which it can gauge the performance of government frontline services, the Civil Service Commission conducted an audit of Iloilo City Post Office in terms of (1) service provider, (2) structure, systems and procedure, and (3) physical working condition.

The findings revealed a VERY GOOD rating for Iloilo City Post Office, particularly the Parcel Post Section. CSC cited the prompt, courteous, responsive, facilitative and pleasant service rendered by its personnel, Teresita Villanueva.